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TERMS AND CONDITIONS
ALLTHERE Limited orders are subject to our full Standard Terms & Conditions of Sale, as detailed below, unless otherwise specified.

How To Place Order
On the Internet: Each TOETOE product detail page contains the option Add to Basket. As you shop, you can add as many items to your shopping basket as you wish. After adding the last item, review your Shopping Basket. This page will give you a break down of the product(s) you have selected to buy, along with the price and quantity for each. Here you can edit your purchases – deleting items, adding promotion codes or changing quantities as needed or go to Continue Shopping.

By Post/Fax: Fill in the TOETOE Order form and send it back to us either by Post or Fax (UK: 0207 431 7939 - Abroad: +44 207 4317939). If you are paying for your Order by credit/debit card, please enter full card details. Alternatively, cheques should be made payable to ALLTHERE Ltd. Please use the following postal address when ordering by post: Allthere Limited, 83 (R) Mill Lane, London NW6 1NB England

By Telephone: You can reach us, (UK: 08456 61 61 62 – Abroad: +44 207 4317098) to place your order. Please keep your credit/debit card ready with you.

Orders And Enquiries
ALL PRICES and offers are subject to availability and may change without notice. We will charge credit & debit cards only when the goods are available for dispatch. Goods paid for by cheque will be dispatched as soon as stock is available, but please allow up to 5 (five) working days for cheque clearance. Goods ordered by fax or post will be charged at the current price on the day of receipt. Goods ordered through the Internet will be charged at the price ruling on the day of order indicated on the web site and by the online ordering system. For out of stock items, delivery dates given are our best estimates, based on priority of colour on demand.

For details of how to forward your order to our mail order division see the section below.

You may phone us on +44 (0)20 7431 7098 for inquiries and 08456 61 61 62 for sales hotline

From 9-00 hrs to 19-00 hrs (UK time) Monday to Friday
and 9-00 hrs to 13-00 hrs (UK time) on Saturday.

You may fax us on +44 (0) 20 7431 7939 at anytime.

Enquiries by E-mail
for sales : sales@toesocks.co.uk
for business inquiries : business@toesocks.co.uk
for general enquiries : help@toesocks.co.uk
for web site enquiries : webmaster@toesocks.co.uk

Payment Methods
You can make payment online using Visa - Master - JCB - Switch - Solo - Electron cards. Alternatively you can send a cheque with an order form to our postal address.

Overseas orders and Internet orders will be charged in Sterling. The exchange rate for your own currency will automatically be set by your credit card company. The exchange rate you view through the link we suggest on our payment page shows approximate market value of your currency.

Delivery Time And Charges
Delivery Time: ANY ORDERS placed after 16-00 hrs (GMT) Monday to Friday will be processed the following day and, subject to your credit/debit card authorisation and stock availability, we will ship your order to UK and world-wide addresses using RECORDED DELIVERY service. We advise you to ensure somebody be present at the delivery address since all items are shipped by recorded delivery service. International delivery times vary with weight and destination. Unless specifically requested delivery is not by guaranteed service.

UK deliveries take between 3 & 7 days. Overseas deliveries take between 5 & 15 days.

Delivery Charges:

UK: TOETOE do not charge postage and packing for England, Scotland and Northern Ireland. We reserve the right to change this without notice.

Overseas: The P&P amount on the shopping basket will be calculated according to the items in your shopping basket before you enter the payment details.

Special Offers and Free Gifts
ALL SPECIAL offers are subject to availability, and may be in promotional packaging (packaging may refer to boxes, manuals, etc.) There are no gifts from the orders that are discounted from our regular prices. We reserved the right to substitute offered gifts by the same value similar gift from the same item.

Gift Cards & Discounts Coupons:
When you have been offered Gift card or Discount Coupon with certain percentage of discount please enter it in the Payment Information screen. The codes are case sensitive and can only be used once. The minimum order amount is £20. The discount does not include any products on specials or/and bundles. It cannot be used in conjunction with any discount offered for certain quantity. If you are having difficulty using the number or you have any enquiry, please call us on 08456 61 61 62 or write us to customerservice@toesocks.co.uk

Prices and Availability
All shown prices are in the currency indicated in your shopping cart. Prices and availability are liable to change without notice. Please confirm prices when ordering if you feel it is necessary. Prices herein replace all prices detailed in previous versions.

Return & Cancellation Policy
Customer satisfaction is most important for us and we would be happy to cancel the contract for the purchase at any point from the time of ordering until seven working days after delivery.

To cancel this contract, either telephone the Customer Service team on one of the following numbers, or email us with the order number and your instruction to cancel. UK: 020 7431 7098 International: + 44 20 7431 7098. If we have already shipped your order, you will need to package the relevant items and send them back to us to the following address. Allthere Limited/ RETURNS, 83(R) MILL LANE, LONDON, NW6 1NB, ENGLAND

After receiving the item/s we will refund the relevant part of the purchase price (means after deducting the postage & package and £2.50 administration charge) for that order as soon as possible and in any case within 30 days after we receive your notification.

If you request a colour change of the item/s you purchased we are happy to do it as long as the item/s you want to exchange are in their original packaging unworn and unwashed. Please send a prepaid envelope with the items you would like to exchange and we will send you the item/s you wish to get.

Return of Faulty Goods
If you believe the goods we have supplied to you are faulty, you should return the item to us together with a note, explaining what you believe is the problem and stating the original order number. When we receive the item, we will investigate the fault and contact you to agree the most appropriate resolution.

Privacy Policy
You can be assured that your personal information will be kept confidential. We do not sell, trade or share your name, address, telephone number, e-mail address or any other specific information.

Privacy & Security
TOETOE takes online security very seriously. Our Web site uses Secure Sockets Layer (SSL) encryption to transmit your credit card information from a secure Web page to a secure application on our server.